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Every now and then Iβll listen to a podcast where I canβt help but pull out my notes app and jot down some insights.
Last week Ben Horowitz joined Lennyβs Podcast and I ended up filling an entire page of notes. I recommend giving the full podcast a listen, but in the meantime, here are my 5 takeaways from the episodeβ¦ plus some of my personal anecdotes.
The worst thing a CEO can do is hesitate
Building a company is full of uncertainty and difficult decisions. Oftentimes CEOs are stuck between two terrible options with no obvious answer.
Ben took Loudcloud public with just $2M in revenue, which was famously dubbed βthe IPO from hell.β He was mocked endlessly for the decision, but the alternative was to do nothing during a time when capital was drying up in the private markets.
He knew that going public was a terrible decision, but it was the least bad decision at the time, so he took action. Loudcloud eventually sold for $1.6B, while the majority of companies during that period were wiped out in the dot com bubble. Those other CEOs hesitated, and paid for it.
When a leader hesitates to make a decision, it adds uncertainty throughout the entire organization. The team isnβt oblivious β they are aware of the issues. The longer those issues go unaddressed, the less faith theyβll have in the CEO as a leader.
From personal experience, this is most apparent when dealing with an underperforming employee. Exceptional companies are made up of exceptional people, and the bar should remain high. When someone is underperforming, it slows others down and impacts the mentality and buy-in of the entire team.
A-players begin to wonder whether or not that level of output is acceptable, or may even subconsciously regress themselves. βWhy am I always up late working so hard while X person is putting in half the effortβ¦ and is still here?β
Firing people sucks. It requires lots of difficult conversations. Youβll often experience an immediate setback in output and need others on the team to take on more responsibilities. Then youβre stuck spending weeks (or months) interviewing and hiring to backfill a position you already had on the team.
But the best CEOs donβt hesitate to make the move; the alternative is much worse. Keeping an underperforming employee around is insidious and can degrade the culture and output of the entire company.
CEOs donβt make other people great
Instead, they find people who make them (and the company) great.
Ben calls this managerial leverage, and he contrasts the VP of Engineering with the CEO to make his point.
The VP of Engineering is supposed to teach new skills and develop their team to become better engineers. Thatβs their job.
But the CEO shouldnβt be able to teach the VP of Engineering how to become a better VP of Engineering. The same way the CEO likely canβt teach the CFO to be better at FP&A, or the CMO to build more effective marketing campaigns.
The company canβt afford to have the CEO spend time developing people. And they likely couldnβt make an average CMO a world-class one, even if they tried.
Ben argues that if the CEO is the one who is telling the department leads what to do next, then they have no leverage. Rather, leverage is when the leads are telling the CEO what to do and how theyβre pushing the company forward.
Thatβs how you know youβre getting more than if they werenβt there.
Leadership is making a decision that most people donβt like
βIf everyone agrees with the decision, then you didnβt add any value because they would have made the same choice without you. The only value you add is when you make a decision that most people donβt like. Thatβs leadership.β
I absolutely loved that frame of reference.
Iβd also go one step further and argue that you should never be in a situation where the company is unanimously in agreement. I think confrontation is incredibly undervalued.
When employees are confrontational, it means they are vocally opinionated about something. It means that multiple sides are being discussed and considered.
Thatβs how you ultimately land on a better solution. I think leadership is being able to make space for confrontation, and being able to make a decision without consensus.
Judge people on what they do well
Ben shared the story about a16z investing in Adam Neumannβs new company, Flow.
The investment resulted in tons of criticism and negative press for backing Adam after the WeWork bankruptcy. But Ben thinks it might be one of their best investments. Rather than harp on Adamβs mistakes, he credits him for his charisma and creating what is arguably the most recognizable name in all of commercial real estate.
βYou want to judge people on what they do well, not on what they screwed up. Thatβs where you see their talent.β
Morning Brew had a WeWork office at 85 Broad Street, which was also WeWorkβs HQ at the time. One day I was standing next to a tall barefoot guy in the bathroom who was screaming into his phone in Hebrew. I realized about ten minutes later that that was Adam.
That story has absolutely nothing to do with the podcast.
Iβm blanking on the other podcast I was listening to, but I believe it was either Steve Jobs or Elon who had stories about hiring exceptionally talented people who were terribly difficult to work with. I think thereβs a throughline there to what Ben was trying to convey.
Everyone has their faults, and weβve all made plenty of bad decisions. It may require overlooking people at their worst to identify opportunities with asymmetric upside.
Normalize failure
Thereβs nothing easy about building a company. Youβre going to screw things up, but you have to maintain your confidence.
This is pretty much the theme of Benβs first book, The Hard Thing About Hard Things. For those who havenβt read, hereβs a summary from ChatGPT:
Ben Horowitz argues that building and leading a startup is brutally difficult because there are no perfect formulasβjust messy, high-stakes decisions under uncertainty. His central lesson is that great CEOs arenβt those who avoid problems, but those who navigate crises, make tough calls, and keep going when no easy answers exist.
Relying on advice from talking heads on X, podcasts, or newsletters not named Big Desk Energy isnβt going to solve your problems. Founders often have to go through the struggle, pain, and failure to learn these lessons themselves.
And Iβve personally made a million of them. Half of my posts are about times that I had fucked up β like this one here, here, and here. But Iβm hopeful that those experiences can at least be useful (or entertaining) for others to learn from.
This was my first time breaking down a podcast that I enjoyed in newsletter form.
If you enjoyed it: reply with a βπβ
If you hated it: reply and tell me why
And if you want to listen to the full episode, I highly recommend it.
If you enjoyed this post or know someone who may find it useful, please share it with them and encourage them to subscribe: mail.bigdeskenergy.com/p/podcast-hour


Credit: Megan Gonyo
Shoutout Megan for the reader submission. A+ view with a D+ office chair.
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Turn on, tune in, drop out. Click on any of the tracks below to get in a groove β each selected from the full Big Desk Energy playlist.

Some of my favorite content I found on the internet this weekβ¦
Palantir CEO Alex Karp at the All-In Summit was very entertaining.
beehiiv is hosting an event with Google at their campus in Los Angeles. There are limited spots β RSVP
Packy McCormick breaks down the future of the Electric Stack.
AI startup founders tout a winning formula β no booze, no sleep, no fun.

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